Last updated on 14 October 2025
ART and its affiliates (“ART,” “we,” “us,” or “our”) respect your privacy and are committed to protecting the personal data you provide when using the ART website. This Privacy Policy explains how we collect, use, and protect personal data such as your contact details, and usage data when you interact with our services.
By using ART and its services, you consent to the following:
The collection and use of personal data
Use of essential cookies
Receiving emails related to account management, marketing, and promotions
We encourage you to review this page periodically for updates.
Note:In the event of a conflict between this Privacy Policy and our Terms of Service, the Terms of Service shall prevail.
Personal data refers to information that can be used to identify an individual.
Anonymous data is information where identifying details have been removed.
We collect following types of personal data:
Registration data includes first name, last name, organization name, and log-in credentials.
Contact data includes billing address, email address or phone number.
Transaction data includes details of the product or services purchased.
IP addresses are collected when you visit our website so that we log the information for localization, security & fraud prevention.
Cookies are used to provide additional functionality, such as tracking visits and analysing usage. Adjusting your cookie preferences may affect certain features that depend on them.
We use your personal information for various purposes listed below:
we may contact you to provision the ART products or service, track site usage, assist in website session authentication and identification when you access our application
collected information may be used to send information that you request from us. Such as, usage alerts, notify critical updates, news & announcements etc.
We may use your data, like contact details, while processing the payments for our services you have subscribed or opted to use. This also includes invoicing.
We use your personal information while providing support services to your customers.
Your information also helps us to improve our website, our services, products and overall performance of our services.
We use your information to help us comply with applicable laws and standards, and to investigate or prevent potential security issues and abuse. This may also include responding to requests from law enforcement, court orders, or governmental regulations as required by law.
ART is designed to comply with applicable data protection and privacy laws. It implements appropriate measures to safeguard Customer Data. We take all reasonable precautions to ensure that your data is secure and protected against breaches.
We may use your information to send promotional communications that may be relevant to you or your organization, including emails about new features, product updates, special offers, or other marketing initiatives aimed at increasing engagement.
Third party sharing
We protect your personal information. We only share it with carefully vetted service providers, such as payment processors, hosting companies, and customer support partners, whose sole purpose is to help us deliver ART services to you. We never sell, rent, or trade your personal information to third parties for their own marketing purposes, and as mentioned in Privacy Policy.
We may share your information with trusted third-party service providers, such as our cloud hosting or data centre providers, who assist us in operating, maintaining, and delivering our services. These providers are contractually obligated to handle your data securely and only for the purposes specified by us.
We use a third-party payment processor to handle our payment transactions. This provider is only permitted to store, retain, or use billing information for the sole purpose of processing payments on our behalf. They are contractually required to keep this information confidential and cannot disclose it further.
With your consent, we may share your information with third parties in connection with testimonials you provide. This may include displaying your name, company name, logo, and job title on our website or other marketing materials. Such testimonials are published only with your consent.
In certain situations, we may be legally obligated to disclose information. This may occur when responding to lawful requests, such as court orders or other legal proceedings, or when we believe in good faith that disclosure is necessary to protect our legal rights or comply with regulatory requirements.
We retain your information only for as long as necessary to fulfil the purposes for which it was collected, including providing our services, meeting legal or regulatory requirements, enforcing our agreements, or resolving disputes. In some cases, we may retain data for longer if required by applicable laws or justified by legitimate business needs.
If you are under 18 (or the legal age of majority in your jurisdiction), you may use our services only with the consent and supervision of a parent or legal guardian.
Updates to this Privacy Policy will be posted on our website. Any changes will become effective as of the date they are published unless otherwise specified.
By accessing and using our website and services, you consent to the collection and use of your personal information as mentioned in this Privacy Policy, including future updates.
In the event of a merger, acquisition, reorganization, or similar corporate transaction, your personal information may be transferred as part of the business assets. You acknowledge and agree that such a transfer may occur, and that any successor entity may continue to use your personal information in accordance with this Privacy Policy, including any future amendments, provided that the successor upholds the commitments outlined herein.
Contact us
For further enquiries regarding our privacy policy, please reach out to us through any of the following channels:
Email: info@aiotrix.com
Postal mail: Door No.2, 2 "PANCHAL, 13-1154, Bejai Main Rd, opp. Bank of Baroda, Bejai, Mangaluru, Karnataka 575004